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Conflict Resolution for Small Business Owners

Tue 1:00 PM to 3:00 PM
Topic: Managing Employees

Conflicts arise from all kinds of places in your business. How you handle them determines several factors contributing to the success of your company: • The emotional intelligence, perception, and communication needed for dealing with conflict • What is conflict • What are the 5 stages of conflict? • How does conflict present itself? • Steps in resolving conflicts • The cost of conflicts • Case studies

Speaker(s): Brian Kennedy

Fee: No Cost

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