New Bern Lunch and Learn: Customer Management for Small Businesses
At some level we all know that time is money, but frequently service provider SBOs get caught undervaluing their time. In this workshop, we will explore how to determine what to charge and when to charge for a business’ expertise. We will also look at ways to establish friendly but firm parameters with clients and customers so that the SBO and client feel valued in the transaction. This is an interactive class that provides participants time to test their new skills.
Speaker(s): Kelly Michaud, Solid Rock Accounting Services
Co-Sponsor(s): New Bern Chamber of Commerce
Fee: No Cost