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Coaching Customer Service for your Small Business

Tue 6:00 PM to 8:00 PM

This seminar is designed to help business owners understand the importance of great customer service delivery and coach others to success. We will discuss and practice essential skills that will enable you to lead others to become more customer focused and enhance overall delivery and service. Objectives Include: Understanding Customer Service Coaching Developing Customer Service Coaching Techniques Coaching Customer Service Enhancing Customer Service Coaching Skills

Speaker(s): Jim Davis

Fee: No Cost

Phone: 252.335.0821 x 2231/2370


College of The Albemarle Small Business Center
John Wood Foreman Center
Room FC-121A
1208 N Road Street Elizabeth City, NC 27909
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