Customer Service for Small Business Part 1 of 2
DELIVERING CUSTOMER SERVICE THAT WINS! What are customers saying about their experiences with your business? If you're not sure or if the reviews aren't great, then it's time to improve your customer service. Learn how to deliver winning service without bending over backward. Tues. May 24, 2018 6-8 pm: Best practices in customer service Tues. May 31, 2018 6-8 pm: "Be the customer": Walk a mile in the customer's shoes.
Speaker(s): Shannon Baylor Henderson
Fee: No Cost