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SBCN - North Carolina Community College System Small Business Center Network
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Customer Service for Small Business Part 1 of 2

Apr
3
2018
Tue 6:00 PM to 8:00 PM
Topic: Customer Relations

DELIVERING CUSTOMER SERVICE THAT WINS : Smiles & Sales What are customers saying about their experiences with your business? If you're not sure or if the reviews aren't great, then it's time to improve your customer service. Learn how to deliver winning service without bending over backward. Tues. April 3, 2018 6-8 pm: Best practices in customer service Tues. April 10, 2018 6-8 pm: "Be the customer": Walk a mile in the customer's shoes. Instructor: Shannon Baylor-Henderson

Speaker(s): Shannon Baylor Henderson


Fee: No Cost

Phone: 252.335.0821 x 2231/2370

Location

SBC Elizabeth City Campus
John Wood Foreman Center
FC~121A
1208 N Road Street Elizabeth City, NC 27909