Business Planning Part 4: Writing your Business Plan - Designing the Customer Experience
Oct
12
2021
Tue 6:00 PM to 8:30 PM
Topic: Business Basics
Customers are the heart of your business. Learn how to use customer journey maps and customer experience maps to greatly improve and enhance your customers’ experiences with your business. Great customer experiences lead to more repeat business and, very importantly, referrals.
Speaker(s): Carl Baumann
Fee: No Cost
Phone: (919) 718-7544
Email: ppapp612@cccc.edu
Location
CCCC Pittsboro Campus
Pittsboro Main Campus
PMC Classroom 129, Building 41
764 West St.
Pittsboro, NC 27312