DEVELOPING CUSTOMERS WHO LOVE YOU FOR A LIFETIME -Webinar

Did you know that 67% of customers stop doing business with a company due to employee indifference? Since returning customers are 60 to 70% more likely to make a purchase, doesn’t it make sense to teach small business owners how to keep their customers coming back? In this webinar workshop we will discuss the principles and fundamentals of the three critical steps necessary to develop loyal customers. BONUS: Those who attend this webinar will be invited the following week to participate in a follow up Question and Answer session with Brian Kennedy. Information will be provided to those who attend after this session has been completed.

Speaker(s): Brian Kennedy

Co-Sponsor(s): Burke County Chamber of Commerce

WPCC complies with the Americans with Disabilities Act and will make every effort to honor reasonable requests made by individuals with qualifying disabilities. Accommodations must be requested three business days in advance of school events or activities through the Office of Disability Services in Room 136 Hildebrand Hall or call 828-448-3154.

Fee: No Cost