Quality Service Interactions with Customers & Co-workers for Small Business

Quality service encounters are vital in all business sectors. Whether you work directly with customers or solely interact with colleagues, your service should be top-notch. Great customer and colleague experiences are essential for sales, efficient processes, and a great reputation. Participates learn techniques for positive customer service, tools for handling complaints, and important communication practices.

Speaker(s): Vanessa Spiron

Co-Sponsor(s):

Fee: No Cost