Relationship Marketing: Part 1

Most Americans are afraid that other people don’t want to have a conversation. This perception is the primary reason people don’t initiate conversations with others. Initiating a dialogue differentiates you from your competitors because positive relationships drive business. Most customers prefer to conduct business with those who have personality and those whom they trust. During this two part session, you will take a deep dive into human decision-making, communication, and perception to build meaningful and memorable relationships with your clients, vendors and employees. Participants will learn how to build positive relationships with influential communication, interviewing skills, active listening and likeability.

Speaker(s): Michael Barbera, PhD

Co-Sponsor(s): Clicksuasion Labs

102 Van Dusen Hall

Fee: No Cost