Secrets of Great Customer Service (for Small Business Owners)
Nov
13
2018
Tue 6:00 PM to 9:00 PM
This event has been canceled
Topic: Customer Relations
These days, businesses will not survive for long without great customer service. Find out what you need to do to keep your current customers happy, attract new ones and keep both groups coming back. We’ll discuss some of the typical reasons why customers leave and what you can do. We’ll look at customer service from different perspectives and share stories – the good, the bad and the ugly. You’ll leave with skills to improve customer relationships, build customer loyalty and increase sales.
Speaker(s): Emily Ballance
Co-Sponsor(s): Randolph Arts Guild
Fee: No Cost
Registration Required
Phone: 336-328-1750
Email: lrrichardson@randolph.edu
Location
Randolph Community College
Continuing Education Industrial Center (CEIC)
JB & Claire Davis Training Center (Room 148)
413 Industrial Park Ave.
Asheboro, NC 27205