The Experience of a Lifetime, Great Customer Service

When your business employees attend this seminar they'll learn proven techniques for handling customers with tact and style. They'll build the mental and emotional strength it takes to accept customer criticism without losing their focus on delivering quality service. Plus, they'll gain valuable listening and problem-solving skills necessary to go above and beyond customer expectations. Your employees will discover valuable techniques for handling tense situations, turning complaining customers into company advocates and ensuring that first-time buyers become repeat customers. Not only will your team come away from this seminar with a new outlook on the way they do business with customers, the skills and insights they'll gain will help them develop a sense of pride, confidence and enthusiasm that will become the hallmark of your business. So, don't miss this seminar! Get the skills that will have your customer service head and shoulders above your competition.

Speaker(s): Mike Collins

Fee: No Cost