What Are They Saying About Your Business Online?

TripAdvisor. Yelp. Google Places. Angie’s List. Urban Spoon. BBB. Facebook Reviews . . . and so many more online directories where a local business can be reviewed. Do YOU know what THEY are saying about your business? Did you know that 52% of consumers report that positive customer reviews make them more likely to use a local business compared to just 28%, who make their selection based on other factors like location and price. It’s time to take control of your presence on external review sites (like Yelp, TripAdvisor, Urban Spoon, Google Places), and give your social media accounts some real estate dedicated to online reviews. In this workshop, we will talk about managing your online reputation and reviews, and how to get glowing, reputable reviews you and consumers can trust.

Speaker(s): Melanie Diehl Melanie helps businesses profit from the digital marketing tools available to them to maximize their market reach. Tools are only as good as the people who use them. Melanie will train you or your team how to use social media whether you are a beginner just starting out or advanced. Beginners love Melanie for her approachability and patience. Advanced users are attracted to her approach to troubleshooting challenging campaigns. Melanie teaches workshops, seminars, and provides one-on-one coaching.

Co-Sponsor(s): WBC Chamber of Commerce

The workshop is part of the Chamber's "Success in 60" series. A fee of $15 per person applies. Lunch will be served. Seating is limited.

Fee: No Cost