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Secrets of Great Customer Service for Small Business Owners

May
17
2017
Wed 6:00 PM to 9:00 PM
Topic: Customer Relations

These days businesses will not survive, for long, without great customer service. Find out what you need to do to keep your current customers happy, attract new ones and keep both groups coming back. This seminar will highlight some of the typical reasons customers leave and what you can do to increase customer retention, discuss customer service from different perspectives and share stories - the good, the bad and the ugly. You'll leave with skills to improve customer relationships, build customer loyalty and increase sales.

Speaker(s): Emily Ballance


Fee: No Cost

Phone: 910-659-6000

Location

Seminars & Workshops Classroom
Williams Building, Room 109
133 James Sprunt Drive Kenansville, NC 28349
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