Is Your Business Prepared To Shake Up The Competition? Turn Customers into Promoters of Your Brand

Whether you are new or existing small business, a solid plan to manage the customer's journey from sales to service is essential. The practical insights in this 2 hour session will provide each company with a plan to prepare for the next level. The workshop will be interactive with tools and breakout sessions. Expected Outcome: Participants will be able to design a plan, access their process through the customer's lens, create a journey map, adhere to their promise and know the pain points.

Speaker(s): Jamonica Hill

Co-Sponsor(s): Winston Salem Chamber of Commerce

Fee: No Cost