Mob Mentality Matters: Customer Reviews & Complaints
Aug
10
2016
Wed 1:30 PM to 2:30 PM
Mob Mentality describes how people are influenced by their peers to follow trends, and even to purchase certain items. From customer reviews to complaints, opinions are spreading and consumers are following along blindly. The Better Business Bureau offers tips for guiding the mob to and from your business in a positive light, and making it difficult to for those leading the way to have anything negative to say.
Speaker(s): Brian Wright
Co-Sponsor(s): Better Business Bureau
Fee: No Cost
Phone: 336-757-3810
Email: sbc@forsythtech.edu
Location
Forsyth Tech Small Business Center
525@Vine - Innovation Quarter
525 Vine Street
Winston Salem, NC 27101