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Master Business Academy: Session 3-Small Business Management, Part 1

Oct
22
2014
Wed 6:00 PM to 9:00 PM
Topic: Managing a Business

A growing business faces many make-or-break issues: taking on more and bigger customers; hiring, training, developing - and sometimes firing - employees; service consistency; quality issues; and much more. In this session: learn a system for recruiting, interviewing, and hiring the best employees; create a policy/operations manual; develop your customer service culture; learn the best ways to motivate and develop employees; design a system for disciplinary action; discuss operational topics identified by the course participants.

Speaker(s): Russ Seagle


Fee: No Cost

Phone: 910-938-6322

Location

Coastal Carolina Community College Small Business Center
James S. Melton Vocational Skills Center
University Dr. Jacksonville, NC 28546
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